Terms of Service

Introduction and Agreement

Welcome to Precision Clean Services. These Terms of Service govern your use of our website and professional cleaning services. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

These terms establish a contractual relationship between you and Precision Clean Services. We reserve the right to modify these terms at any time, and continued use of our services after changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

Service Usage Terms

1. Acceptable Use Policy

When using our website and services, you agree to use them only for lawful purposes and in accordance with these Terms of Service. You agree not to:

• Use our services in any way that violates federal, state, or local laws or regulations
• Transmit any harmful code, viruses, or malicious software through our website
• Attempt to gain unauthorized access to our systems, networks, or user accounts
• Use automated systems or software to extract data from our website without permission
• Impersonate any person or entity or misrepresent your affiliation with any organization

2. Permitted Uses

You may use our website to browse information about our services, request quotes, communicate with our team, and access resources we make available. You may print or download content for your personal, non-commercial use, provided you maintain all copyright and proprietary notices. Commercial use of our website content requires prior written permission.

3. Service Access Requirements

To access certain features of our website or to engage our services, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any security breach.

4. Fair Usage Guidelines

We strive to provide excellent service to all clients. Fair usage means engaging with our services in good faith, providing accurate information for service quotes, maintaining reasonable communication expectations, and respecting the time and expertise of our team. Excessive or unreasonable demands may result in service limitations or termination.

Account Terms and Management

Account Creation Requirements

If we offer account creation for service management, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Provide accurate, current, and complete information during registration
• Have the authority to enter into binding contracts on behalf of your organization if applicable
• Maintain and promptly update your account information to keep it accurate and complete

Account Security Responsibilities

You are responsible for safeguarding your account credentials and for all activities conducted through your account. You must use strong passwords, enable any available security features, and never share your login information with unauthorized parties. We are not liable for losses resulting from unauthorized account access due to your failure to maintain adequate security.

Account Suspension and Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms of Service or our policies
• Engage in fraudulent, abusive, or illegal activities
• Pose security risks to our systems or other users
• Have outstanding payment obligations

Multiple Account Policies

You may create multiple accounts if you have legitimate business needs, such as managing different facilities or departments. However, creating multiple accounts to circumvent service limitations, evade suspensions, or engage in fraudulent activities is prohibited and may result in termination of all accounts.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to maintain reliable access to our website and services. However, we do not guarantee uninterrupted availability and may perform scheduled maintenance that temporarily affects access. We will make reasonable efforts to notify you of planned maintenance in advance. Emergency maintenance may be performed without prior notice when necessary to maintain security or functionality.

Feature Availability

Not all features or services may be available in all locations or to all users. Service availability may depend on factors including your location, the nature of your facility, regulatory requirements, and operational considerations. We will clearly communicate which services are available to you during the consultation and quote process.

Geographic Restrictions

Our services are primarily available in specific geographic areas as determined by our operational capacity and regulatory compliance. We currently serve facilities within our established service regions. Service availability outside these regions may be limited or unavailable. Contact us to confirm service availability in your area.

Service Modifications and Updates

We continuously improve our services and may modify, update, or discontinue features at our discretion. We will make reasonable efforts to notify active clients of significant changes that affect their service. Modifications may be necessary due to technological advancements, regulatory changes, safety improvements, or operational efficiency.

Intellectual Property Rights

Content Ownership

All content on our website, including text, graphics, logos, images, videos, software, and other materials, is the property of Precision Clean Services or our content providers and is protected by copyright, trademark, and other intellectual property laws. Our name, logo, and all related product and service names are trademarks of Precision Clean Services.

User-Generated Content Rights

If you submit content to our website through comments, reviews, or other interactive features, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with our business. You represent that you have all necessary rights to grant this license and that your content does not violate any third-party rights.

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purposes in accordance with these Terms of Service. This license does not include any right to download, copy, modify, or resell our content without explicit permission. Any unauthorized use terminates this license automatically.

Copyright and Trademark Notices

If you believe that any content on our website infringes your copyright or trademark rights, please contact us immediately with detailed information about the alleged infringement. We take intellectual property rights seriously and will investigate all legitimate claims in accordance with applicable law.

Payment and Billing Terms

When you engage our services, you agree to pay all fees according to the pricing and payment terms specified in your service agreement. Payment terms are established during the consultation and quote process and may vary based on service type, frequency, and scope.

Prices quoted are valid for the period specified and subject to change with notice
Payment is due according to agreed-upon terms, typically upon completion or monthly billing
Late payments may incur additional fees and may affect service continuity
You are responsible for all applicable taxes related to services provided

Service Termination

Either party may terminate the service relationship according to the terms specified in your service agreement. Termination notice requirements vary based on service type and contract terms. Upon termination, you remain responsible for all fees incurred prior to the termination date.

We reserve the right to terminate services immediately for breach of these Terms of Service, non-payment, illegal activities, or circumstances that pose safety or security risks. In such cases, we are not liable for any losses resulting from service termination.

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